Here at Frosty’s Detailing LLC, we strive to have the best detailing service in Birmingham Michigan. In order to keep that great service you love we do ask all our clients to adhere to our policy. All personal items, valuables and child seats need to be removed from the vehicle regardless of the service being performed. If we are picking up and dropping off your vehicle we do ask that ONLY the vehicle registration remains in the vehicle. Upon arrival we will do a walk around of your vehicle’s interior and exterior with the client regardless of if the vehicle is being picked up or being detailed at the client’s location. We will check for any scratches, dents, tears, curb rashing, warning lights on dash any cosmetic damage done by the owner of the vehicle. If a personal item, valuable or child seat(s) is left in the vehicle, we will remove the item and place it back in the vehicle where it was found. Once the vehicle is detailed and in the client’s possession we will do another walk around with the client ensuring no further damage was done.

If any damage is done by our team, we will call the client immediately and pause the detail, the client will make a decision if the detail will resume with the damage. Any damage will go through our insurance. For more information please call us.

If the vehicle is being picked up and dropped off, we will walk around your vehicle’s interior and exterior with the client. We will check for scratches, dents, tears, curb rashing, warning lights on dash and any cosmetic damage done by the owner of the vehicle. If a personal item, valuable or child seat(s) is left in the vehicle we will remove the item and place it back in the vehicle where it was found. Once the vehicle is detailed and in the client’s possession we will do another walk around with the client ensuring no further damage was done. Vehicles will only be driven by our certified, licensed and insured team and no one else. All vehicles will be driven at or below speed limit and adhere to all traffic/safety laws and street signs. All vehicles will return no more than the miles it takes us to get to our location and gas will correspond as well. All vehicles MUST have valid license plates AND registration for pick up and drop off service. If any vehicle is not meeting these 2 requirements we WILL NOT be able to offer pick up and drop off. Please call for more information.

All vehicles will be ON CONDITION, meaning our team will give you an ESTIMATED price not seeing the vehicle and add our location fee based on clients location(This will be added when client books and client will know ahead of time), once the vehicle is seen in person by one of our team members they have the authority to raise the price and add our excessive cleaning fee depending on the vehicle’s condition based on our team’s certified and professional opinion. The team member has the authority to recommend an ADD ON or service however team members needs clients permission to perform the new ADD ON or service, If client declines all suggested ADD ONS or services, the client realizes vehicle may not be 100% clean since all our services do not come with everything the client may need but does not want. If the vehicle is a pick up and drop off, the team member will call the client with any suggested services and ADD ONS. if client declines, the team member will ONLY perform what client is paying for and NOTHING ELSE.